{"document":{"version":1,"updatedAt":"2026-10-15T17:50:10.551Z","incidents":[{"id":"38f8715a-4c7d-4e43-a118-493bca42d76a","title":"Cloudflare: Network Performance Issues in London","kind":"notice","impact":"notice","components":["storage"],"status":"resolved","awaitingProvider":false,"provider":"Cloudflare","startsAt":null,"endsAt":null,"referenceUrl":"https://www.cloudflarestatus.com/incidents/ybyy2whvd8ef","createdAt":"2026-10-15T17:35:10.206Z","updatedAt":"2026-10-15T17:50:10.551Z","updates":[{"at":"2026-10-15T17:35:10.206Z","status":"identified","awaitingProvider":false,"provider":"Cloudflare","message":"Cloudflare reports:\n\nWe are working to mitigate impact to Internet users in this region. Cloudflare has identified the issue and is implementing a fix."},{"at":"2026-10-15T17:50:10.551Z","status":"resolved","awaitingProvider":false,"provider":"Cloudflare","message":"Cloudflare reports:\n\nThis incident has been resolved."}]},{"id":"0382afc4-bfbc-42b2-a231-63a7c1c0b007","title":"Instagram API: reach demographics unavailable","kind":"notice","impact":"notice","components":["instagram"],"status":"resolved","awaitingProvider":false,"provider":"Meta","affectedSince":"2026-09-04","startsAt":null,"endsAt":null,"referenceUrl":null,"createdAt":"2026-09-16T17:51:14.521Z","updatedAt":"2026-10-14T10:06:54.712Z","updates":[{"at":"2026-09-16T17:51:14.521Z","status":"identified","awaitingProvider":true,"provider":"Meta","message":"Instagram reach demographics have been unavailable through the Instagram API since 4 September 2026. The issue has been reported to Meta, and we are awaiting a fix from Meta. Shinra Metrics cannot resolve this provider-side issue. Where available, the last received demographics snapshot and its date remain visible."},{"at":"2026-10-14T10:06:54.712Z","status":"resolved","awaitingProvider":false,"provider":"Meta","message":"Instagram reach demographics are available again. Collection resumed on 2 October 2026, and fresh age, gender, country and city breakdowns were confirmed on 14 October 2026. New snapshots are available for eligible connected Instagram accounts."}]},{"id":"7511890f-84cf-4457-aac2-65ae0d10b1e6","title":"Vercel: Vercel Auth login failures for pages with Deployment Protection enabled","kind":"notice","impact":"notice","components":["app","api"],"status":"resolved","awaitingProvider":false,"provider":"Vercel","startsAt":null,"endsAt":null,"referenceUrl":"https://www.vercel-status.com/incidents/1dp8c0nfchtg","createdAt":"2026-10-06T16:15:09.068Z","updatedAt":"2026-10-06T16:50:16.888Z","updates":[{"at":"2026-10-06T16:15:09.068Z","status":"identified","awaitingProvider":false,"provider":"Vercel","message":"Vercel reports:\n\nThe issue has been identified and a fix is being implemented."},{"at":"2026-10-06T16:50:16.888Z","status":"resolved","awaitingProvider":false,"provider":"Vercel","message":"Vercel reports:\n\nThis incident has been resolved."}]},{"id":"5057a467-7f17-42c2-bb6c-aa76a842e31e","title":"Checkout & Payments: scheduled maintenance","kind":"maintenance","impact":"maintenance","components":["paddle"],"areas":[],"status":"completed","awaitingProvider":false,"provider":"Paddle","affectedSince":null,"startsAt":"2026-10-05T07:00:00.000Z","endsAt":"2026-10-05T08:00:00.000Z","referenceUrl":"https://paddlestatus.com/incidents/01M31JYF24CXWW4CNZS2SQ4AQY","createdAt":"2026-09-21T11:55:00.026Z","updatedAt":"2026-10-05T12:56:41.914Z","updates":[{"at":"2026-09-21T11:55:00.026Z","status":"scheduled","awaitingProvider":false,"provider":"Paddle","message":"Paddle is carrying out database maintenance on 5 October 2026. During the planned window, checkout payments, subscription renewals, refunds and payment method changes may briefly fail. If a payment fails, please try again after maintenance. Payment notifications may arrive late, so billing changes can take longer to appear in Shinra Metrics. Paddle expects no data loss or lasting disruption; its sandbox is unaffected. Follow the linked original Paddle announcement for updates."},{"at":"2026-10-05T12:56:41.914Z","status":"completed","awaitingProvider":false,"provider":"Paddle","message":"Maintenance Completed"}]},{"id":"61842100-6687-415a-aeb0-a0b9fbde7830","title":"Cloudflare: R2 Latency","kind":"notice","impact":"notice","components":["storage"],"areas":[],"status":"resolved","awaitingProvider":false,"provider":"Cloudflare","affectedSince":null,"startsAt":null,"endsAt":null,"referenceUrl":"https://www.cloudflarestatus.com/incidents/mq69fw5ykdwb","createdAt":"2026-09-30T13:50:09.344Z","updatedAt":"2026-10-01T13:18:40.450Z","updates":[{"at":"2026-09-30T13:50:09.344Z","status":"investigating","awaitingProvider":false,"provider":"Cloudflare","message":"Cloudflare reports:\n\nCloudflare is aware of R2 latency, and investigating an issue which potentially impacts multiple customers. \nFurther detail will be provided as more information becomes available."},{"at":"2026-09-30T14:40:10.181Z","status":"investigating","awaitingProvider":false,"provider":"Cloudflare","message":"Cloudflare reports:\n\nWe are continuing to investigate this issue."},{"at":"2026-09-30T15:30:09.349Z","status":"investigating","awaitingProvider":false,"provider":"Cloudflare","message":"Cloudflare reports:\n\nWe are continuing to investigate this issue."},{"at":"2026-10-01T13:18:40.450Z","status":"resolved","awaitingProvider":false,"provider":"Cloudflare","message":"Everything is back to normal"}]},{"id":"5b5ff5c5-8e45-4cf7-a450-3d543a8960aa","title":"Cloudflare: Elevated number of R2 503 errors in Australian Eastern Coast region","kind":"notice","impact":"notice","components":["storage"],"status":"resolved","awaitingProvider":false,"provider":"Cloudflare","startsAt":null,"endsAt":null,"referenceUrl":"https://www.cloudflarestatus.com/incidents/x86v1qk8yp5v","createdAt":"2026-09-23T04:10:08.774Z","updatedAt":"2026-09-23T04:30:09.348Z","updates":[{"at":"2026-09-23T04:10:08.774Z","status":"investigating","awaitingProvider":false,"provider":"Cloudflare","message":"Cloudflare reports:\n\nCloudflare is investigating issues with R2 buckets in the Australian Eastern Coast region."},{"at":"2026-09-23T04:15:09.200Z","status":"identified","awaitingProvider":false,"provider":"Cloudflare","message":"Cloudflare reports:\n\nThe issue has been identified and a fix is being implemented."},{"at":"2026-09-23T04:25:09.542Z","status":"monitoring","awaitingProvider":false,"provider":"Cloudflare","message":"Cloudflare reports:\n\nA fix has been implemented and we are monitoring the results."},{"at":"2026-09-23T04:30:09.348Z","status":"resolved","awaitingProvider":false,"provider":"Cloudflare","message":"Cloudflare reports:\n\nThis incident has been resolved."}]},{"id":"0fe21beb-ba74-46fc-979b-b29e3f7074f0","title":"Delayed low-resolution clip processing","kind":"incident","impact":"degraded","components":["processing"],"areas":[],"status":"resolved","awaitingProvider":false,"provider":null,"affectedSince":"2026-09-16","startsAt":null,"endsAt":null,"referenceUrl":null,"createdAt":"2026-09-17T09:40:09.505Z","updatedAt":"2026-09-18T06:35:58.981Z","updates":[{"at":"2026-09-17T09:40:09.505Z","status":"monitoring","awaitingProvider":false,"provider":null,"message":"Low-resolution clips may take longer than usual to become available due to a processing backlog. We’re working to clear the queue, with normal processing currently estimated to resume in approximately 5 hours."},{"at":"2026-09-18T06:35:58.981Z","status":"resolved","awaitingProvider":false,"provider":null,"message":"The queue has been cleared and the issue has been resolved. Low-res clip processing is back to normal."}]}]},"available":true,"checkedAt":"2026-11-15T00:31:58.038Z"}