Shinra MetricsOpen dashboard
System status
Resolved

Instagram API: reach demographics unavailable

Instagram API · Since 4 Sept 2026 · Meta

Updates

  1. Resolved

    Instagram reach demographics are available again. Collection resumed on 2 October 2026, and fresh age, gender, country and city breakdowns were confirmed on 14 October 2026. New snapshots are available for eligible connected Instagram accounts.

  2. Awaiting fix from Meta

    Instagram reach demographics have been unavailable through the Instagram API since 4 September 2026. The issue has been reported to Meta, and we are awaiting a fix from Meta. Shinra Metrics cannot resolve this provider-side issue. Where available, the last received demographics snapshot and its date remain visible.